Troubleshooting File Uploads

A file may fail to upload for several reasons:

  • The file format is unsupported; Toolpath accepts .step files.
  • The file is excessively complex. Toolpath work best with analytical geometry. Files that have been converted from tessellated formats (such as a .stl or .3mf that you may get from a 3D scans or 3D printing file) will not work.
  • The file contains multiple bodies; Toolpath requires each .step file to contain only one body. Assemblies are not currently supported.

If the error you encountered does not fit any of these descriptions, please let our team know so we can diagnose and resolve the issue.

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