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Why are Tool Recommendations grey, not present, not able to be clicked on, or not selectable?

In order to use Tool Recommendations, users must create their own Cut Config. If a default Cut Config is selected, such as Sample Aluminum (Inch) or DFM Cut Config, Tool Recommendations will not be available. 

Create your own Cut Config and start using Tool Recommendations!

Default DFM Cut Config:

User Created Cut Config:

Tool Recommendation Engine